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When
calling during normal office hours (7:30 am – 4:00
pm) you will speak directly to Cooperative personnel
and relay the problem.
When
calling after 4:00pm Monday through Friday and on
weekends, you will speak with our Dispatching Service.
Please
give the dispatcher your name, telephone number,
account number and any information that might
be helpful to restoring the power, such as location of
a tree on power line or a broken pole.
This information will be recorded and
Cooperative personnel will be notified immediately of
the problem.
Stay
away from downed lines and warn others to stay away. The conductors may remain “hot” even though they may be
laying on the ground.
Whenever
an outage occurs, you may be certain that Otsego
Electric Cooperative personnel are working to restore
your power as soon as possible.
We want to thank you in advance for your
patience and cooperation. |
